SMS / Text Messaging Consent Policy
Last Updated: Wednesday, 8 April 2026
The SMS Text Messaging Consent Policy explains how Can’t Sleep Center (CSC) communicates with patients through text messages. By providing your mobile number and opting in, you agree to receive SMS messages related to your care, appointments, and follow-ups.
1. Purpose of SMS Text Messaging Consent Policy
We use SMS communication to improve your overall experience. For example, you may receive:
Appointment reminders and confirmations
Follow-up care instructions
Patient education and helpful health tips
Promotional updates (only if you have opted in)
In addition, these messages help you stay informed and engaged with your care.
2. SMS Text Messaging Frequency and Cost
Message frequency may vary depending on your interaction with our services. Typically, messages are only sent when necessary.
However, standard message and data rates may apply based on your mobile carrier. Therefore, we recommend checking with your provider for details. You can visit your provider’s website, such as Verizon or AT&T.
3. How to Opt Out of SMS Text Messaging
You can opt out at any time. To stop receiving messages, simply reply STOP to any SMS.
If you wish to start receiving messages again, reply START. Additionally, you can reply HELP for assistance or contact us directly through our website’s Contact Page.
4. Privacy and Security in SMS Text Messaging
We take your privacy seriously. However, SMS messages are not fully encrypted. For this reason, please avoid sharing sensitive health information via text.
CSC follows industry-standard practices to protect your data. Furthermore, messages may be stored as part of your communication records.
Most importantly, we do not share your mobile opt-in consent with third parties for marketing purposes.
5. No Condition of Treatment for SMS Consent
Your consent to receive SMS messages is completely optional. In other words, your decision will not affect your ability to receive care or services from Can’t Sleep Center.
6. Contact Information for SMS Policy Questions
If you have any questions about this SMS Text Messaging Consent Policy, please contact our team. We are happy to assist you and update your communication preferences as needed.

